Privacy Policy

Technoceutics India Private Limited ("Technoceutics", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, maintain, protect, and disclose information gathered through our website, mobile/web applications (including TMe-solution), and regarding our medical devices (including MyTMD).

1. Information We Collect

We may collect several types of information from and about users of our website, devices, and applications:

  • Personal Identification Information: Name, email address, telephone number, mailing address, hospital or clinic affiliation, professional credentials, and billing details.
  • Clinical and Health-Related Information: For authorized healthcare providers utilizing our TMe-solution or MyTMD devices, diagnostic parameters, clinical notes, and patient assessment records entered or processed in accordance with applicable health privacy standards.
  • Technical and Device Data: IP address, device identifiers, operating system, browser type, network details, access logs, and browsing behavior on our website.
  • Correspondence & Feedback: Records of your inquiries, requests for demonstrations, emails, and support interactions.

2. How We Collect Information

Information is collected through the following methods:

  • Direct Interactions: When you register on our website, request product demonstrations, purchase products, subscribe to TMe-solution, or contact our support team.
  • Automated Technologies: Through cookies, web beacons, and server logs as you navigate our website and applications.
  • Authorized Partners: From verified healthcare institutions, clinical partners, and payment gateway providers facilitating authorized transactions.

3. How We Use Your Information

We use the information we collect for legitimate business and clinical purposes, including:

  • Delivering, operating, and improving our MyTMD medical devices, TMe-solution software, and customer services.
  • Processing orders, managing subscriptions, and providing technical support and maintenance.
  • Sending administrative communications, transactional notifications, and service updates.
  • Ensuring data integrity, platform security, and fraud prevention.
  • Complying with applicable legal, regulatory, and statutory obligations in India.

4. Data Security

We have implemented robust technical, administrative, and physical safeguards designed to protect personal and clinical data from unauthorized access, accidental loss, disclosure, alteration, or destruction. We utilize secure socket layer (SSL/TLS) encryption for sensitive data transmissions and maintain access controls across all systems.

5. Disclosure and Sharing of Information

Technoceutics does not sell, rent, or trade your personal information. We may disclose personal data only under the following circumstances:

  • To our trusted contractors, cloud service providers, and vendors who assist in our business operations and are bound by strict contractual confidentiality terms.
  • To comply with any legal process, court order, or regulatory mandate issued by competent governmental authorities.
  • To enforce our contractual agreements, terms of service, and policies, or to protect the safety, rights, and property of Technoceutics, our customers, and the public.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user navigation and analyze traffic patterns. You may configure your browser to decline cookies, although doing so may affect the functionality of certain website features.

7. User Rights and Choices

You have the right to review, update, or correct your personal contact details at any time by contacting our team. If you wish to opt out of promotional communications, you may do so by following the instructions provided in our communications or by writing to us directly.

8. Children's Privacy

Our website and professional medical solutions are intended for medical practitioners, healthcare organizations, and adults. We do not knowingly collect personal information from individuals under 18 years of age without verifiable parental or guardian consent.

9. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be published on this page with a revised effective date.

10. Contact Us

If you have any questions, suggestions, or concerns regarding this Privacy Policy or our data handling practices, please contact us:

Technoceutics India Private Limited complies with applicable Indian laws, including the Information Technology Act and relevant data protection regulations.